Hortonworks- Sunnyvale,California (San Francisco Bay Area)
Job Description
Hortonworks! is the premier innovator for Hadoop and is delivering both services and software for Hadoop⢠customers. We are succeeding because we have the leading contributors to this technology and executive leadership skilled in building Open-Source businesses.As a Technical Support Engineer, you will provide support to our customers for diagnosing, reproducing, and fixing Hadoop related issues on the Windows platform. You will troubleshoot the Hortonworks Data Platform and take ownership of problem isolation and resolution, and bug reporting. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem solving skills.
Responsibilities