Interim Learning & Development Manager - 12 months

Shop Direct Group - Liverpool, United Kingdom

Job Description

As Interim Learning & Development Manager you’ll enjoy a varied role, leading a small team, to design and deliver a range of technical & soft skills training across the business. 
 
The role is to cover an internal secondment for 12 months and you’ll be stepping into the position at an exciting time for Shop Direct.  We’ve got a significant L&D agenda that you’ll play a key part in delivering. Over the last few years we’ve become a digitally focused business, offering a wide range of online products that are complemented by our traditional catalogue offering and a range of credit products to meet our customers’ needs.  With great brands including Very, isme and Littlewoods, we’re now focused on becoming the best online retailer in the UK. 
 
The Role
 
As Interim Learning & Development Manager you’ll design and deliver learning & development solutions that will drive performance across the business. You’ll be responsible for meeting the training needs of the business relating to the implementation of new systems and process improvements as well as a wide range of soft skills training.
 
 Leading a team of two trainers your key responsibilities will include:
 

• Consulting with the business in identifying and designing training needs that will meet business needs.
• Managing the design, delivery and maintenance of training.
• Facilitation of training and/or events.
• Managing the training plan for your designated area of the business.
• Supporting cross organisational training.
• Evaluating the impact of training and contributing to the provision of MI.
• Contributing to the selection, training and quality of internal trainers.
• Maintaining quality, compliance and best practice standards.
• Coaching and developing the team; setting objectives and providing feedback and support for performance improvement

Desired Skills & Experience

 
We’re keen to speak to people with a proven track record in the following areas:

• An in-depth understanding and track record of delivering best practice and innovative development solutions within a large, complex, fast-paced organisation
• Graduate calibre and/or CIPD qualified (or equivalent experience)
• Strong track record in designing and delivering management development solutions
• Conducting TNA and gap analysis to design bespoke or buy-in off the shelf solutions
• Excellent coaching and Internal consultancy skills – trusted partner/stakeholder manager
• Excellent communication and presentation skills – both written/verbal

Company Description

With household names like Very.co.uk, Littlewoods, isme, Woolworths.co.uk and K&Co, Shop Direct Group is home to some of the UK and Ireland’s biggest retail brands. We’re also a true digital department store, offering a broad product range, from fashion to furniture and electricals to gifts.
 
We have annual sales of £1.7 billion and deliver more than 50 million items to our customers every year. 75% of our sales are now online, with a fifth of those generated from mobile devices.
 
Our websites attract 700,000 visits every day and sell 800 leading brands. Several celebrity ambassadors, including Holly Willoughby, Fearne Cotton, Myleene Klass, Coleen Rooney and Laurence Llewelyn-Bowen, have their own ranges with us.
But with ambitions to be a world-class digital retailer, we’re never complacent. Rather, we’re confident, innovative and enthusiastic – each and every one of us. And in joining us, you will be too.
 
If you would like to apply please send your CV along with a covering letter highlighting your suitability for the role, salary details and availability to applications@shopdirect.com. 
 
* Please note that we are not accepting CVs from recruitment agencies at this time.