Program Manager - Harris CapRock Communications- Perth

Program Manager

Harris CapRock Communications- Perth, Australia (Perth Area, Australia)

Job Description

Job Title: Program Manager
Job Location: Perth, WA Australia
Job Code: INS03131001

Harris CapRock delivers satellite-based communications to businesses operating in the world's harshest and most remote locations. The Company's solutions enable customers within the oil and gas, commercial shipping, government services, engineering and construction, maritime, mining and disaster recovery markets to connect their remote sites with broadband Internet, Voice over IP, corporate networking, and real-time video and data. The Company covers three regions, Asia Pacific, Europe, Middle East & Africa (EMEA) and The Americas. The Asia Pacific (APAC) regional headquarters is in Singapore.

The Program Manager will define, oversee and coordinate all aspects of assigned clients for Harris CapRock customers and business. The Program Manager may have regional Project Managers, Engineers, or Service Coordinators assigned on a matrix basis in order to assist in the implementation of various customer installations and upgrades, service projects, including the processes for implementation of the customer contracts on schedule and within budget. In addition, the Program Manager will support assessment of projects, development of risk management strategies and procedures, budgets and focuses on the successful delivery of the client order or contract implementation.

Job Description

• Serves as primary point of contact between assigned customers and the company
• Monitors the assigned product/programs/projects from initiation through delivery, interfacing with customers on technical and non-technical matters.
• Assesses on a daily basis all customer issues and develop resolutions to meet productivity, quality, and client-satisfaction goals.
• Develop detailed work plans, work schedules, project estimates, resource plans, budgets, and status reports to effectively manage the assigned product/programs/projects
• Make high level independent decisions and provide direction with little supervisory oversight or guidance.
• Communicate effectively with functional peer groups, management and/or outside customers by gaining cooperation of others; conduct status reports/meetings and presentations of technical information concerning specific projects/schedules, etc.
• Manage the integration of vendor tasks; track and review vendor deliverables.
• Conduct customer/internal meetings to ensure timely deliverables for contracts.
• Provide technical/analytical guidance to senior management, internal departments and clients.
• Plan and direct work schedules as well as project/ contract budgets
• Provide accurate and timely accounting of company assets; and projected time lines as dictated by mutually agreed to commitments for the assigned product/programs/projects on an on-going basis.
• Manage and participate in customer proposal efforts as required
• Provide cross cover for other Program Manager (s) in the Energy team
• Monitor the profitability of the Program within the region.

Desired Skills & Experience

Qualifications

• Bachelor Degree in a related field or 4 years of project and/or satellite network management experience
• Five years of related satellite field experience preferred. Oil and gas experience a plus
• Must have proven experience in the management of network projects and/or communications systems that involved a variety of hardware and software suites
• Strong research and analytical skills with the ability to collect access and report factual data and present logical conclusions.
• Solid understanding and proven track record utilizing standard Project Management methodologies.
• Advanced organization and project completion skills
• Proficient in Microsoft Office Skills
• Able to effectively manage multiple projects and function with minimal supervision
• Demonstrates strong understanding of concepts and issues across functional lines
• Strong writing skills: must be able to prepare formal documents to be presented to both internal management and external users
• Must be able to effectively serve as company advocate: negotiate for the company and business, both orally and written
• Excellent problem solver, flexible and able to accommodate changing priorities and directions
• Self-starter; able to seek out potential issues that aren’t readily apparent
• Must be able to interact effectively within all levels of the company.

By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Please note: if you elect to submit your CV/resume into our database for consideration for a non-US based position, it may be reviewed by Harris recruiters worldwide to determine if your credentials qualify you for an existing position that Harris, or one of its subsidiaries or affiliates, is seeking to fill. In the event your CV/resume is selected for consideration, it may be provided electronically to individuals in multiple countries responsible for making hiring recommendations. In the event you are hired, your CV/resume will ultimately become a part of your employee personnel file where it may be reviewed by various Harris employees for business-related purposes. If you are not hired based upon the initial consideration of your resume, the CV/resume will be kept active in our system for up to 12 months. After 12 months it will be deleted from our system with no copy being retained by the company.
Regardless of the country in which you reside, if you are considered for a US-based position, your CV/resume will be stored according to US data retention policy pursuant to our requirements to maintain applicant information as a federal contractor.
By submitting your resume to our database you consent to have your name, address, country of residence or where you will work and other pertinent information processed through a third party screening database to confirm your eligibility to be hired by Harris or a Harris Group Company.
If the information in your CV/Resume becomes outdated or inaccurate, you may resubmit an updated CV/Resume which will remain active for up to 12 months. If you would like to withdraw from consideration and have your personal information deleted from our data base , you may do so my notifying us at staffing@harris.com.
By submitting your CV/resume, you consent to this use/access by various company personnel.

Company Description

World Class Careers
Anywhere in the World
Harris CapRock delivers satellite-based communications to businesses operating in the world's harshest and most remote locations. The Company's solutions enable customers within the oil and gas, commercial shipping, government services, engineering and construction, maritime, mining and disaster recovery markets to connect their remote sites with broadband Internet, Voice over IP, corporate networking, and real-time video and data. The Company covers three regions, Asia Pacific, Europe, Middle East & Africa (EMEA) and The Americas. The Asia Pacific (APAC) regional headquarters is in Singapore.