Senior Sales Engineer/Sales Engineer

Senior Sales Engineer/Sales Engineer

Arbor Networks - Indonesia (Jakarta) or Malaysia (KL) or Singapore (Indonesia)

Job Description

In this role, the senior sales engineer/sales engineer (SE) will be responsible for providing pre-sales engineering, product evangelization, technical marketing, proof of concept and some post-sales support for Arbor’s Southeast Asia sales region. This position will be held accountable for helping the Southeast Asia sales manager achieve specific direct sales revenue goals as well as perform agreed upon major business objectives designed to further companywide business goals. The position will require approximately 50% travel.

The responsibilities will include each the following:

• Conducting sales presentations and demonstrations for existing and potential customers as well as partners.
• Sales and technical enablement of partners within Southeast Asia and other territories.
• Management of the technical relationship with all customers and prospects of the account manager during the sales process. This includes maintaining relationship with technical contacts within the customer, keeping account information up to date in Arbor CRM system, and attendance at all sales, sales engineering, and product management meetings regarding the customer.
• Detailing/presenting Arbor’s product features, operation, support services and outlining the resulting value propositions to customer/partner.
• Responding to RFP/RFI/RFQs in coordination with sales account mgr.
• Installing and managing customer technical evaluations of Arbor's products.
• Providing detailed/timely customer product feedback and feature requests to product management.
• Leading technical discussions at partner workshops, tradeshows, and joint selling opportunities.
• Architecting and recommending specific deployment solutions of Arbor products for customers.
• Performing and managing product implementations at customer locations in close coordination with Arbor operations/deployment team.
• Performing technical product training for customers and partners.
• Troubleshooting and resolving product issues discovered during the trial or implementation process.
• Scheduling and conducting introduction of customer to Arbor support team after completing implementations.
• Speaking on technical or business related subjects at industry or customer events on behalf of Arbor.

Desired Skills & Experience

• Previous Sales Eng experience (min 3 years for SE, 5 years for Sr. SE) for a data network vendor, service provider or network security company including both presentation and hands-on responsibilities.
• Hands-on background in TCP/IP, routing topologies and protocols including BGP4 and MPLS is required. Knowledge of other routing protocols such as OSPF, ISIS, and RIPv2 is required.
• Strong security background with knowledge of Firewall, IDS, IPS, Virus, Internet worms, DDoS, and network exploits is required.
• Experience in mobile network technologies 3G CDMA/GSM and 4G LTE/WIMAX is preferred.
• Understanding of Access control and authentication infrastructure (PKI, RADIUS/Tacacs+, diameter) is preferred.
• Network management understanding or experience (SNMP, HP Openview, Tivoli) is preferred.
• CISSP - Certified Information Systems Security Professional | (ISC)² is a definite plus.
• Previous experience successfully responding to RFIs, RFPs, RFQs to Fortune 1000 level customers including data service/hosting providers.
• Proven track record of helping sales regional managers close deals with Fortune 1000 customers by overcoming "perceived" and real customer technical hurdles while at the same time articulating product technical value propositions and benefits.
• Language skills: Written and verbal language proficiency in English

Company Description

Arbor Networks is a leading provider of network security and monitoring solutions for global networks. Its customers include over 70 percent of the world’s ISPs and many large enterprises. Arbor solutions deliver best-in-class network security and visibility, along with the power to improve profitability by deploying differentiated, revenue-generating secure services. By employing flow-based and deep packet inspection (DPI) technologies, Arbor solutions measure and protect the entire network — from the service provider core to the broadband edge. For details, please visit http://www.arbornetworks.com/

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