Customer Solutions Engineer - Google - Buenos Aires, Argentina (Argentina)

Customer Solutions Engineer

Google - Buenos Aires, Argentina (Argentina)

Job Description

As a Customer Solutions Engineer, you'll combine your exceptional communication skills, technical aptitude, and creative thinking to develop value propositions for our products and implement presales presentations to our customers. Working directly with our Sales, Sales Operations, and Engineering teams, you will help improve the online presence of our clients by providing consulting services a broad range of Google technologies, applied to online advertising. You will also create and present business arguments and proofs-of-concept (prototypes) using various Google APIs, serving as an evangelist for these technologies. This means you will be interacting closely and frequently with our customers on both technical and non-technical levels.

Responsibilities

Propose and/or design technical solutions, which include creating prototypes and proofs of concept.

Analyze solutions design of customer's systems, including usage patterns and identified inefficiencies.

Provide technical consulting and solutions feasibility according to products' Terms and Conditions.

Solve customers' business issues with Google technology, brainstorming with the Sales team on technical propositions to enhance customer websites around three vectors: traffic building, user engagement, and conversion capabilities.

Present prototypes, demos, and proofs of concept to a wide variety of audiences, which include marketing professionals and engineers.

Minimum Qualifications

Bachelor's degree in Computer Science or Engineering. In lieu of degree, 4 years of relevant experience.

Coding skills in at least one of these languages: Java, Python, C++, or PHP.

Technical background in Web technologies such as HTTP, HTML, AJAX, XML, DNS, and TCP/IP, and experience with web services.

Speak and write English and Spanish fluently and idiomatically.

Preferred Qualifications

MBA or graduate degree in a management, technical or engineering field.

10 years of experience in technical sales (sales engineering or professional consulting experience), and project management.

Proven ability to adapt your presentations to the technical level of the audience and comfort with presenting technical materials to large groups

Area
The Google Technical Services (gTech) team serves as the primary point of contact for our global Sales, Business Development, and Partnerships teams to support our sales organization across all products. We provide tools so that our sales teams can focus on generating revenue and leverage our strong relationships with Googles Tech teams to enable our sales organization to do multi-solution selling, launch and support new products, and help and engage our users.

Company Description

Google is not a conventional company, and we don't intend to become one. True, we share attributes with the world's most successful organizations - a focus on innovation and smart business practices comes to mind - but even as we continue to grow, we're committed to retaining a small-company feel. At Google, we know that every employee has something important to say, and that every employee is integral to our success. We provide individually-tailored compensation packages that can be comprised of competitive salary, bonus, and equity components, along with the opportunity to earn further financial bonuses and rewards. Googlers thrive in small, focused teams and high-energy environments, believe in the ability of technology to change the world, and are as passionate about their lives as they are about their work.

 

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