Head of Information Systems - Indonesia -

Head of Information Systems - Indonesia

Michael Page Malaysia - Indonesia

Job Description

• Opportunity to develop a market leading operations team for a new hotel
• Key member of the regional senior management team.

About Our Client
Premier Inn, an award-winning hotel brand, is UK's largest and fastest growing economy hotel chain with over 650 locations and 52,000 rooms offering quality accommodation at affordable prices. Premier Inn is the leading owner and operator of economy hotels across the UK & Ireland, Middle East and India, Premier Inn is now introducing its successful no-frills hotel concept across Asia Pacific.

Job Description

Based in Jakarta as part of a professional operations team intent on implementing and delivering on the businesses core objectives in a new market like Indonesia, the Head of Information Systems will be responsible for:

Premier Inn South East Asia Focus

• Work with the SEA management team to ensure that all business requirements are understood and communicated to the development teams.
• Project Manage the local IS elements of the build programmes, and ensure that there is good integration with the overall build programme
• Manage the local IS budget
• Ensure that the local implementation retains the core elements of the Premier Inn operating model
• Establish the processes for Service Management in the country, including local supplier and ‘Group’ supplier escalations and SLA’s
• Lead the local supplier selection processes with appropriate support from Procurement in Whitbread, and the Head of Whitbread International IS
• Recruit local team as appropriate and successor at agreed time

PI International Focus

• Work with the Whitbread Head of International Systems to ensure that we ‘build once and deploy many times’
• Work with the Whitbread Head of International Systems to deliver an international approach to Service Management with strong escalation and communications processes
• Support the delivery of the ‘Operating Model’ and ‘Start Up Process’ by capturing relevant processes, experiences and learning in the form of User Guides for other new Premier Inn JV’s

Building Alliances

Build and maintain strong relationships and networks with all relevant stakeholders (internal and external) so that Premier Inn (SEA) is viewed as a credible, professional and ethical player within the finance/banking community and other key stakeholders.


The Successful Applicant

This is an excellent opportunity to expand your knowledge and gain exposure in the hospitality industry with a prominent hotel brand. Therefore you will come with:

• Excellent interpersonal and communication skill to influence, manage and motivate a team of people, with and without direct line management authority, in order to achieve successful service delivery and recovery.
• 8 years experience or more, of managing IS services in a challenging and changing environment, proven in the following areas: Infrastructure delivery, Application Management, Outlet / EPOS management, Network Management, Hosted environments /Outsourcing, IT Security
• Prior experience of working in hotel IT environment is essential. Independent deployment of the complete IT solution in a chain of hotels would be desirable.
• Experience of working in an International environment desirable working with Joint Venture companies, Franchise partners and Equity businesses.
• Strong experience of managing & developing relations with outsourced service providers.
• Experience of managing and negotiating high profile contracts.
• Systems Service Delivery and Management in a complex and dynamic environment - ITIL Service Management Certificate qualification desirable.
• The ability to develop and maintain mutually successful supplier and customer relationships, through negotiation, challenge and management of performance issues.
• Strong experience in analysing complex systems integration issues – job holder requires proven analytical and problem-solving skills.
• The ability to identify, manage and mitigate risk and issues within service areas.
• Experience undertaking projects or service improvement activity using proven Project Management methodology.
• A “hands-on” approach to work and ability to get things done in a short time-frame is essential.

Whats On Offer

• Excellent remuneration package with market leading benefits
• Opportunity to develop your career within a leading UK hotel brand

Apply for this job
To apply online please click the 'Apply on Company Website' button below. For a confidential discussion about this role please contact Ashvin Sathasivam quoting reference number H1773250 on +603 2302 4061.

 

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