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Wednesday 17 April 2013

International Quality Manager - Russia

International Quality Manager - Russia
PayPal- Paris, IDF (Paris Area, France)

Job Description

PayPal is the leading global online payment service built for the digital age. We now have over 120 million active customers around the world and handle almost a fifth of the world's online payments. And we're delivering the future of money - today. You can use PayPal anytime, anywhere, any way. As part of the eBay Inc. family, PayPal continues to drive connected commerce across all channels - online, mobile and in-store. Last year, we handled nearly $14 billion in mobile payments alone. Constantly innovating, creating experiences our customers love.
To support our team in 2013 we are looking for you as a passionate and professional team player.


At PayPal, the International Quality Manager (IQM) has a key role in the global delivery of high quality payment experiences. To guarantee the highest quality the IQMs must make sure that the product meets the local End-to-End requirements. These requirements could cover legal, cultural and customer perspectives. IQMs have a solid understanding of the main principles behind quality assurance, quality engineering and in general software development that enables them to accurately assess, recommend, and drive improvements in the product's development.


The IQM Role is based on three key principles:
  • Internal Partnerships
  • Knowledge Sharing
  • Continuous Learning and Innovation
Based on the principles previously mentioned the IQMs organization's mission is to: Deliver the best quality End-to-End payment experience to all international markets by educating, improving and ensuring that our products meet all the requirements.


The umbrella of responsibilities as an International Quality Manager (IQM) for a country or region involve the following:
  • New Features Stories - analysis, review, and quality improvements for the local Market
  • Test Plans & Test Cases - analysis, review, and quality improvements to meet all local requirements - legal, cultural and customers
  • Testing Process - analysis, review, and quality improvements in the test execution
  • Quality Gap Analysis - close the gaps identified to meet local market requirements
  • Product Quality Management - Overall Product Quality Monitoring, Reporting, Follow -up with our internal partners
  • Communication Quality Management - maintain a continuous communication flow with key stakeholders of the different products being deployed
  • Scalability Quality Management - support IQM initiatives to improve the country scope scalability

This opportunity in particular has a key focus on Russia. Russia presents a very challenging opportunity as a new up and coming market for PayPal. The initial target would be to help ensure the best payment experience possible during the full deployment of all PayPal products to target Russia.


At the core of this role is the unique challenge of tackling the complexity of PayPal's Russian ecommerce payment services that will serve as a key business platform for thousands of unique merchants and customers. Our applications must be fault tolerant and highly available in every supported language and locale. This role has a unique opportunity to provide quality leadership to our International Product Quality teams located globally.


Job Requirements:
We are seeking an individual looking for an international challenge that is passionate about delivering high quality products. The candidate must have an understanding of the software development life cycle with a solid experience in quality assurance, quality engineering and/or testing background.



  • 3+ years of in a fast-paced software industry with an excellent understanding of Quality Assurance principles
  • 3+ years' experience assessing, defining, and building test collateral material (Test Plans, Test Cases, Manual/Automation Testing, Test Reports, etc.)
  • 2+ years' experience interacting with geo-located teams
  • Outstanding presentation and written skills as well as the ability to deal effectively with both technologists and business representatives from a variety of international backgrounds.
  • Fluency in English and Russian
  • Exposure to payments of banking systems testing a plus
  • Education: Bachelors Degree or equivalent (Scientific preferred)
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