Experis- Palo Alto, California (San Francisco Bay Area)
Job Description
Experis is seeking a Senior Operations Customer Support Engineer for a Defense/Space client. The ideal candidate will be onsite at customer satellite control facilities at both domestic and international locations (primarily international) 100% of the time, they will not be working out of the Palo Alto facility - can be based anywhere in the US or Canada. The Senior Operations Customer Support Engineer will support our clients satellite customers for initial on-orbit operations at customer satellite control facilities at domestic and international locations.
Additional Responsibilities:
Act as a technical liaison between our clients engineering organizations and customer operations staff. Typical time period of support is one to three months, but this varies by program.
Provide daily support and oversight of operations staff to include assistance with state of health monitoring, maneuver planning, trending.
Support spacecraft anomalies, coordinating with company contingency specialists. Provide formal or ad hoc satellite training for customer engineers and controllers.
Support operations procedure integration and coordinate updates to the procedures with company author engineers.
May be required to support pre-launch mission readiness, assisting customers with integration, validation, and automation of operations procedures.
Experience with commercial satellites or similar communications satellite is critical. Geosynchronous satellite operations experience is required. Candidate should be a generalist, with knowledge of all spacecraft subsystems in terms of function and operations. Communications payload and RF experience desired. Knowledge of ground systems, satellite control center operations, CONOPS, real-time command and control software, dynamic simulators, and procedure automation required.
Position requires a high level of professionalism and a proven individual record of successful satellite operations technical support. Must be flexible to the customers needs, working off-shift as required and being on call 24/7 with a one to two hour response time.
Additional Notes
Must have commercial satellite experience (Orbital, Boeing, etc.)
Experis is an Equal Opportunity Employer (EOE/AA)
Desired Skills & Experience
Commercial Satellite Ops Professional Needed! Exp w/commercial satellites, communications payload and RF ground systems, satellite control center operations, CONOPS, real-time command, control software, dynamic simulators, automation.Company Description
Experis is seeking a Senior Operations Customer Support Engineer for a Defense/Space client. The ideal candidate will be onsite at customer satellite control facilities at both domestic and international locations (primarily international) 100% of the time, they will not be working out of the Palo Alto facility - can be based anywhere in the US or Canada. The Senior Operations Customer Support Engineer will support our clients satellite customers for initial on-orbit operations at customer satellite control facilities at domestic and international locations.
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