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Tuesday 7 May 2013

Consulting - IT - Client Delivery & Relationship Manager Job - McGladrey - Chicago

Job Description



Client Delivery/Relationship Manager

Position Description: McGladrey is currently offering unique opportunities for experienced Client Delivery/Relationship Manager (CDM) to join our growing Technology Services Consulting Practice. The CDM identifies, pursues and owns relationships with key clients - usually 3-5 annuity accounts in the McGladrey customer base. The CDM drives new business opportunities by developing and leveraging both new and existing relationships. The right person will be able to provide value to the client, while creating and driving new revenue opportunities for McGladrey. He/she will be responsible for assisting the Business Development Executive (Sales), selling consulting solutions to the C-suite within assigned accounts. In addition to sales responsibilities, the CDM will lead all client delivery activities within their assigned accounts. In some accounts, this may mean a full time billable role. The client should view the McGladrey CDM as a billable delivery expert - not as a salesperson.

Project Managers need not apply.

Position Requirements:

- An established book of business with experience leading the development of new business opportunities, as well as a history of managing team resources to grow the business.
- Experience in developing a disciplined account penetration strategy that delivers and strengthens relationships with executive decision makers in the specific assigned accounts.
- Experience developing successful strategies for aligning business goals with IT capabilities
- Must have experience selling and delivering IT consulting services/solutions many of which encompass strategy, people, process, technology and infrastructure components. Prior solution selling training is a plus.
- A proven track record of sales and delivery success within F5000 companies or a similar resume in the SMB space working with CXO/Owner.
- Successful history of clearly communicating both the Information Technology (IT) strategy and vision to the CXO level, as well as generating revenue in the market
- A proactive business leader that creatively works with vendors, clients, partners and practice resources at McGladrey to define the RIGHT solutions that create value and a repeatable revenue stream.
- Action-oriented, results-oriented, "take charge" attitude, with the capability of developing a strong business case for client action and the skills to bring those actions to a close.
- Proven experience successfully managing complex multi-year projects in a consulting environment.
- Clarity and experience managing scope, issues, risks, etc. on complex consulting projects
- Strong executive presence and professional image.
- A team player who can demonstrate prior success within a highly collaborative, team-oriented process.
- Must demonstrate expertise selling and delivering a number of horizontal solution(s) encompassing web technologies (preferably Microsoft), quality assurance, global product development, management consulting, outsourcing (business process and IT), ERP related solutions, managed infrastructure solutions and has experience in Manufacturing, Healthcare, Financial Services and/or Technology industries.
- Proven ability to cooperatively work with Sales resources to drive account penetration.
- Possess an understanding of a variety of industries - must be capable of orchestrating a team of industry, functional, and technical experts to craft a compelling solution for a variety of clients.
- Must be a quick study - training will be limited and when performed will mostly be ad hoc or on the job.
- A minimum of 4-8 years of previous experience delivering Information Technology Integration, Outsourcing, and/or Management Consulting Services.
- Big 4 or large systems integrator experience is preferred.
- A four year college degree is required - MBA or other advanced degree is a plus.
- Limited travel.

You have high expectations for yourself and your career. So does McGladrey. Imagine what we will achieve together.
You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. McGladrey is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience McGladrey. Experience the power of being understood.™

EEO/AA

Location Street Address:
City: Chicago
State: IL
Region: Full Time
Position Type: Experienced
Job Type: Experienced
Degree Required: Bachelor
Travel Required: Yes
Relocation Eligible: No
Sponsor candidates who are not eligible to work in US: No
Requisition ID: GLMC10468

Company Description

McGladrey LLP is the fifth largest U.S. provider of assurance, tax and consulting services, with nearly 6,500 professionals and associates in more than 70 offices nationwide. McGladrey is a licensed CPA firm.

McGladrey is the U.S. member of RSM International ("RSMI"), the sixth largest network of independent accounting, tax and consulting firms worldwide, with offices in more than 85 countries and more than 32,000 people to serve clients' business needs. The member firms of RSMI collaborate to provide services to global clients, but are separate and distinct legal entities which cannot obligate each other. Each member firm is responsible only for its own acts and omissions, and not those of any other party. 


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