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Friday 3 May 2013

Channel Account Manager I


Job Description



Field sales role responsible for selling the breadth of the product and services portfolio to a geographic or vertical set of named accounts:-
  • This job represents a balanced sales effort of product and services knowledge and selling skills.
  • Grows the territory/account base to attain financial objectives.
  • Understands channels business and solutions requirements.
  • Territory/account management, including account planning and sales forecasting.
  • Customarily and regularly engaged with decision makers at client facilities in performing primary duties.
  • Leads sales process and utilizes all available resources to manage account.
  • Gains access and manages relationships with senior level leaders and executives.
  • Identifies business trends and leverages strengths of the channel to create a differentiated offering and position Dell to capture business.
  • Uses complimentary solutions from the Channel as a competitive strategy.
  • Identifies cost effective and practical alternatives for the channel by bundling products/service “solutions” to maximize Dell’s opportunity while meeting customer’s needs.
  • Skillfully negotiates with others to achieve desired results/meet customer needs.
  • 10+ years of relevant experience or equivalent combination of education and work experience.
    Strong oral and written communication skills to communicate with customers, support personnel, and leadership.
  • Undergraduate degree and 6-8 years relevant experience or Graduate degree and 4-6 years relevant experience

  • Qualifications



    Knowledge, Skills and Ability
    • Identifies appropriate products and services to meet the full range of channel needs.
    • Identifies cost effective and practical alternatives for the channel by bundling products/service “solutions” to maximize Dell’s opportunity while meeting channel’s needs.
    • Point of contact for escalated issues.
    • Skillfully negotiates with others to achieve desired results and meet channel needs.


    Guidance
    • Work is guided by sales business plans.
    • Actively participates in setting sales objectives to meet plans.
    • Escalates matters of business risk.
    • Influences others through their sales expertise.
    • Manages critical channel sales and accounts.
    • Allocates work and mentors others.
    • Models effective team behavior.


    Life at Dell Learn about Dell culture, the interviewing process and benefits offered in your location: Life at Dell

Company Description

Since 1985, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world.

With more than 100,000 team members across the globe, Dell serves customers ranging from the world's largest businesses and public-sector organizations, to small and medium businesses, and individual consumers. Dell's team members are deeply committed to serving our community, regularly dedicating volunteer hours to over 1,500 non-profit organizations. The company has also received numerous accolades ranging from employer of choice to energy conservation awards.


At Dell, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. This means fostering an open approach to technology innovation that delivers effective solutions for all customer challenges. We believe technology is essential for human success and that it should be accessible to everyone. 


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